Hyster enjoys a terrific relationship with the majority of its customers due its focus on producing complete client satisfaction through its world class production. Our objective is to anticipate the requirements of each and every customer as well as address them with lift trucks which deliver the dependability, the value and the performance which they require.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both online and in the field. We have over 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, so as to ensure the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, every time.
Total Quality Every Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities like part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each worker responsible for constant quality, combined with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a huge array of features. The company has remained completely dedicated to its key focus on safety and quality, on being innovative each time, and by providing several of the best material handling machinery on the market. These are only some of the reasons why the corporation has become a leader within the industry.